Dialpad: SLA evidence report
Dialpad: SLA evidence report
We hold no probe record for Dialpad: we read its status page, so the only incident record here is what Dialpad declared there. Nothing below is a measurement of ours, and the absence of one is not a record of no downtime.
- Incidents Dialpad declared
- 4
- On its own status page, in this window.
- Window
- 2026-10-06 to 2026-11-05
- UTC, 30 days.
Oct 20, 2026, 1:44 AM UTC to Oct 20, 2026, 9:21 AM UTC
Some customers may be experiencing issues making or receiving calls., impact major
Oct 20, 2026, 3:49 PM UTC to Oct 20, 2026, 9:54 PM UTC
Some customers may be experiencing issues with devices., impact minor
Nov 2, 2026, 10:05 PM UTC to Nov 2, 2026, 11:37 PM UTC
Service degradation affecting Dialpad AI Voice and Text Agents, impact major
Nov 4, 2026, 6:40 PM UTC to Nov 4, 2026, 7:08 PM UTC
Some customers may be experiencing degraded performance with AI agents., impact minor
Methodology
These incidents come from Dialpad's own public status feed, polled on our own schedule, and are shown as the vendor wrote them. They are not our measurement, we do not estimate an SLA credit from them, and they are not proof of downtime for your account. The credit Dialpad owes, if any, is decided under its own SLA.