Skip to content

Outage tracker / Box

Is Box down?

Short linkrlup.io/down/box

I'm having a problem

Vendor reports no incidentWhat Box reports

Box reports no incident on its status page.

As of the last successful poll, 2026-11-05 15:38 UTC.

Box's status page

Our regional reading

This is our own reading from outside, shown beside the vendor's statement. It is not counted as a separate outage.

Checks passingchecked 4 minutes ago

Our checks of Box pass from all 4 regions we check.

As of Nov 5, 2026, 3:38 PM UTC, RealUptime's checks of Box passed in all 4 regions that returned a reading.

Front-door and live API checks

our check readinglive · checked Nov 5, 2026, 3:38 PM UTC
US-East718 msChecks passing
US-West658 msChecks passing
Europe695 msChecks passing
Asia-Pacific1198 msChecks passing
their status pagetheir claim, not our reading

Box reports: All systems operational (“All Systems Operational”)

from Box's own status page, checked Nov 5, 2026, 3:13 PM UTC
Box's own status page shows no incident, and our checks of Box pass right now.

Box's own component breakdown, as they publish it

  • AustraliaOperational
  • Case Submission WorkflowOperational
  • Content APIOperational
  • Login/SSOOperational
  • Login/SSOOperational
  • Login/SSOOperational
  • Microsoft Office IntegrationOperational
  • Web ApplicationOperational
  • Apple iWorkOperational
  • Blog Posts and Knowledge ArticlesOperational
  • Box SyncOperational
  • CanadaOperational
  • Content PreviewOperational
  • PreviewOperational
  • Uploads/DownloadsOperational
  • Authentication (OAuth 2.0 / JWT)Operational
  • Box DriveOperational
  • Box for SalesforceOperational
  • CollaborationOperational
  • Community ForumsOperational
  • EUOperational
  • SearchOperational
  • Box Edit / ToolsOperational
  • Box UniversityOperational
  • FranceOperational
  • Google AppsOperational
  • SearchOperational
  • SearchOperational
  • Uploads/DownloadsOperational
  • GermanyOperational
  • Mobile-Optimized Website (m.box.com)Operational
  • NetSuiteOperational
  • PreviewOperational
  • Uploads/DownloadsOperational
  • Germany/UKOperational
  • Microsoft TeamsOperational
  • Sharing (Shared Links)Operational
  • WebhooksOperational
  • Box Embed WidgetOperational
  • Box RelayOperational
  • Email NotificationsOperational
  • IsraelOperational
  • SlackOperational
  • Admin Console & FunctionalityOperational
  • Box SignOperational
  • JapanOperational
  • Governance (Retention)Operational
  • Japan/SingaporeOperational
  • Box CanvasOperational
  • Developer Console / Docs (developer.box.com)Operational
  • Governance (Legal Holds)Operational
  • SingaporeOperational
  • FTPOperational
  • UKOperational
  • Workflows and AutomationsOperational
  • Workflows and AutomationsOperational
  • Box ShuttleOperational
  • Box.com Marketing WebsiteOperational
  • Comments and TasksOperational
  • USOperational
  • Accessible Site (a.box.com)Operational
  • Box AIOperational
  • Box Doc GenOperational
  • Box SignOperational
  • Box AppsOperational
  • Box CanvasOperational
  • Box ExtractOperational
  • Box Shield (Threat Detection)Operational
  • Box Shield (Virus Detection)Operational
  • Events APIOperational
  • Box Shield (Auto Classification)Operational
  • Box ShuttleOperational
  • WatermarkingOperational
  • Box HubsOperational
  • Box AIOperational
  • Enterprise ReportsOperational
  • Box FormsOperational
  • Box Doc GenOperational
  • Box AI StudioOperational
  • Box ArchiveOperational
  • Email UploadsOperational
  • Box ExtractOperational
  • Box AutomateOperational
  • Files PageOperational

These are Box's components, named and scored by Box. We do not map them onto the functions we check above, because we have no way to know which of their components our checks touch. Two lists, side by side, neither one rewriting the other.

This is Box's own claim about their service, shown separately from what we measured. We never change our own numbers based on what a vendor reports, and this reading never changes theirs. Read both.

Box response time, by region

US-East
1.1sp95 · latest
2s1s0ms
US-East response time (p95) over the last 30 daysDaily 95th-percentile response time for US-East, scaled to a maximum of 2s. Days with no samples are not plotted, not shown as zero.2026-11-02 UTC: p95 1.4s2026-11-03 UTC: p95 1.0s2026-11-04 UTC: p95 1.0s2026-11-05 UTC: p95 1.1s
Oct 7Oct 21Nov 5
US-West
1.3sp95 · latest
2s1s0ms
US-West response time (p95) over the last 30 daysDaily 95th-percentile response time for US-West, scaled to a maximum of 2s. Days with no samples are not plotted, not shown as zero.2026-11-02 UTC: p95 1.3s2026-11-03 UTC: p95 1.5s2026-11-04 UTC: p95 1.6s2026-11-05 UTC: p95 1.3s
Oct 7Oct 21Nov 5
Europe
1.6sp95 · latest
2s1s0ms
Europe response time (p95) over the last 30 daysDaily 95th-percentile response time for Europe, scaled to a maximum of 2s. Days with no samples are not plotted, not shown as zero.2026-11-02 UTC: p95 913ms2026-11-03 UTC: p95 998ms2026-11-04 UTC: p95 1.5s2026-11-05 UTC: p95 1.6s
Oct 7Oct 21Nov 5
Asia-Pacific
1.7sp95 · latest
2.5s1.3s0ms
Asia-Pacific response time (p95) over the last 30 daysDaily 95th-percentile response time for Asia-Pacific, scaled to a maximum of 2.5s. Days with no samples are not plotted, not shown as zero.2026-11-02 UTC: p95 1.9s2026-11-03 UTC: p95 2.3s2026-11-04 UTC: p95 1.7s2026-11-05 UTC: p95 1.7s
Oct 7Oct 21Nov 5

Check your own site while you wait on Box

Watching an outage above does not tell you whether your own connection or site is also having a problem. Enter your own URL for one live check, right now, no signup. This checks the site you enter, not Box. It cannot diagnose Box's own systems.

What we measured, function by function

Box answers on more than one surface, and they can fail apart. Each row is one surface, checked from the same regions. The verdict above follows the api row, because that is the surface we treat as this service's own; a failure on any other row is a partial outage, not a full one.

  • WebUS-East: Checks passingUS-West: Checks passingEurope: Checks passingAsia-Pacific: Checks passingUS-Central: Not monitored from this regionCanada: Not monitored from this regionUK: Not monitored from this regionSoutheast Asia: Not monitored from this regionAustralia: Not monitored from this regionSouth America: Not monitored from this region
  • APIprimaryUS-East: Checks passingUS-West: Checks passingEurope: Checks passingAsia-Pacific: Checks passingUS-Central: Not monitored from this regionCanada: Not monitored from this regionUK: Not monitored from this regionSoutheast Asia: Not monitored from this regionAustralia: Not monitored from this regionSouth America: Not monitored from this region

Email me when Box reports an incident on its status page, and again when it reports it resolved.

Get an email when Box reports an incident

Email me when Box reports an incident on its status page, and again when it reports it resolved. No account, no card.

Delivery channel

Double opt-in: nothing is sent until you click the link in the confirmation email. One email when it reports an incident, one when it reports it resolved, and a one-click unsubscribe in every one. We do not send anything else to this address.

This is Box's own statement from its status page, with our regional reading beside it.

What are you seeing? (optional)

No account needed, and we never store your IP address. Reports are counted separately from our own measurements and are always shown as unverified.

What our checks show, and what people reported

  • North America
    Not monitored from this regionUS-East, US-West, US-Central, Canada
    • US-East
      Checks passinglatency: 718msstatus code: 401checked: Nov 5, 2026, 3:38 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur US-East probes reach Box normally. We do not have enough reports from US-East to say anything about what people there are seeing.
    • US-West
      Checks passinglatency: 658msstatus code: 401checked: Nov 5, 2026, 3:38 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur US-West probes reach Box normally. We do not have enough reports from US-West to say anything about what people there are seeing.
    • US-Central
      Not monitored from this regionBox is not monitored from this region.
      0 people in the last 5 minutesNot enough reports to say
    • Canada
      Not monitored from this regionBox is not monitored from this region.
      0 people in the last 5 minutesNot enough reports to say
  • South America
    Not monitored from this regionBox is not monitored from this region.
    0 people in the last 5 minutesNot enough reports to say
  • Europe
    Not monitored from this regionEurope, UK
    • Europe
      Checks passinglatency: 695msstatus code: 401checked: Nov 5, 2026, 3:29 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Europe probes reach Box normally. We do not have enough reports from Europe to say anything about what people there are seeing.
    • UK
      Not monitored from this regionBox is not monitored from this region.
      0 people in the last 5 minutesNot enough reports to say
  • Asia Pacific
    Not monitored from this regionAsia-Pacific, Southeast Asia, Australia
    • Asia-Pacific
      Checks passinglatency: 1198msstatus code: 401checked: Nov 5, 2026, 3:29 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Asia-Pacific probes reach Box normally. We do not have enough reports from Asia-Pacific to say anything about what people there are seeing.
    • Southeast Asia
      Not monitored from this regionBox is not monitored from this region.
      0 people in the last 5 minutesNot enough reports to say
    • Australia
      Not monitored from this regionBox is not monitored from this region.
      0 people in the last 5 minutesNot enough reports to say

Somewhere else or not sure: 0 people in the last 5 minutes

These are unverified reports from people using Box, counted separately from what our own probes measure. Anyone can file one, no account is needed, and the region on a report is chosen by the person filing it. We never open, extend or close an outage in our record based on report volume: only our own measurements do that. We have not received any reports for Box yet, which is not evidence that nothing is wrong.

Recent probe events

[Minor] Issue with Box AI, 3h 19mdeclared on their status page2026-11-04
[Medium] Issue with multiple Box Services, 1h 29mdeclared on their status page2026-10-20
[Major] Issue with Box Drive, 4h 11mdeclared on their status page2026-10-15
[Critical] Issues with Multiple Box Services, 5mdeclared on their status page2026-10-08
[Medium] Issue with Enterprise Event Reports, 2h 6mdeclared on their status page2026-10-08
[Medium] Issue with File Requests, 1mdeclared on their status page2026-10-01
[Medium] Issue with multiple reports, 116h 1mdeclared on their status page2026-09-30
[Critical] Issues with All Files Page, Box Notes, API calls, logins and downloads, 1h 14mdeclared on their status page2026-09-29

check entries are our own probes' readings; declared entries are the vendor's. How this check works

We have been measuring Box since November 2, 2026. We show nothing from before that date, and we never add an outage we did not observe ourselves, from any source.

Need this in writing? Generate an SLA evidence report for Box covering any window you pick, with our check readings and Box's own claim at the time, side by side.

Full check history for Box: 90 days of check results by region, month-by-month uptime by our checks, and every probe event on record.

Monitor your own site the same way

This page shows what we see when we check this service, using the same ten regions, for a site you run. RealUptime Monitor watches your own servers from inside your network, and it starts free.

Start monitoring your own servers

Run a service people depend on? Give them a status page on your own domain, checked every minute from six regions, for $9 a month. Get Starter

Put this badge in your README

Box uptime by RealUptime's checksLive, from this page's own readings.
[![Box uptime by RealUptime's checks](https://realuptime.io/outages/box/badge.svg?days=30)](https://realuptime.io/outages/box)
<a href="https://realuptime.io/outages/box"><img src="https://realuptime.io/outages/box/badge.svg?days=30" alt="Box uptime by RealUptime's checks" height="20"></a>

Share of checks passed over 30 days; the window is printed on it. If our readings go stale it says stale, and if we have no readings it says so and shows no color. How the badge works.

To cite this page: RealUptime, "Is Box down?", https://realuptime.io/outages/box. The readings change with every check, so give the date you read them.

What we check

primaryfunctional: live API
https://api.box.com/2.0/users/me
secondary
https://www.box.com/

What our check can and cannot see

A pass means the service's servers answered with the sign-in refusal they give any request that is not signed in. It does not show that sign-in works or that anything behind the sign-in wall responds.

Host checked: api.box.com

RealUptime is not affiliated with Box; the name identifies what we checked, and nothing here speaks for Box's own team. We send a single web request to Box from 4 regions on our own schedule and time the response. We do not see inside Box's systems, do not use an account or real transaction, and are not the same signal Box's own team has access to. Treat this as one external data point, not a verdict. At least one endpoint we check for Box is a real functional API call (marked “functional” above), not just a landing page, so a passing check there says an API answered, though it still does not show that every feature of the service works for you. Box operates in a limited set of regions, so we only check it from where it is actually available; we do not probe from a region we know it does not serve. We started monitoring this service on November 2, 2026 (3 of 14 days so far, 2560 of 500 checks). We show a full track record once we have enough continuous history. Check back soon, or monitor your own site continuously with RealUptime. Read the full methodology.

Related services

1PasswordAWS (Amazon Web Services)AblyAcuity SchedulingAdobe Fonts