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Outage tracker / HBO Max

Is HBO Max down?

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Checks passingchecked 4 minutes ago

Our checks of HBO Max pass from all 10 regions we check.

As of Nov 5, 2026, 3:06 PM UTC, RealUptime's checks of HBO Max passed in all 10 regions that returned a reading.

Front-door and live API checks

Our checks of HBO Max did not fail from two or more distant regions in the 77 days we have checked it (since Aug 20, 2026). This does not show HBO Max works for users.

Email me when our checks of HBO Max fail from two or more distant regions

One email when our checks of HBO Max fail from two or more distant regions, and one when they pass, after you confirm the address. No account, no card.

This is our own reading from outside. It is not HBO Max's official status.

our check readinglive · checked Nov 5, 2026, 3:06 PM UTC
US-East383 msChecks passing
US-West553 msChecks passing
Europe253 msChecks passing
Asia-Pacific1214 msCheck failed
US-Central738 msChecks passing
Canada506 msChecks passing
UK55 msChecks passing
Southeast Asia1331 msChecks passing
Australia2695 msChecks passing
South America1695 msChecks passing
their status pagetheir claim, not our reading

HBO Max publishes no status feed we can read, so the only reading here is our check reading on the left.

HBO Max response time, by region

US-East
1.1sp95 · latest
2.5s1.3s0ms
US-East response time (p95) over the last 30 daysDaily 95th-percentile response time for US-East, scaled to a maximum of 2.5s. Days with no samples are not plotted, not shown as zero.2026-10-07 UTC: p95 359ms2026-10-08 UTC: p95 462ms2026-10-09 UTC: p95 355ms2026-10-10 UTC: p95 377ms2026-10-11 UTC: p95 371ms2026-10-12 UTC: p95 391ms2026-10-13 UTC: p95 433ms2026-10-14 UTC: p95 433ms2026-10-15 UTC: p95 427ms2026-10-16 UTC: p95 415ms2026-10-17 UTC: p95 1.1s2026-10-18 UTC: p95 1.4s2026-10-19 UTC: p95 1.4s2026-10-20 UTC: p95 1.4s2026-10-21 UTC: p95 1.5s2026-10-22 UTC: p95 1.3s2026-10-23 UTC: p95 1.3s2026-10-24 UTC: p95 1.3s2026-10-25 UTC: p95 1.4s2026-10-26 UTC: p95 1.6s2026-10-27 UTC: p95 1.3s2026-10-28 UTC: p95 1.2s2026-10-29 UTC: p95 1.3s2026-10-30 UTC: p95 1.4s2026-10-31 UTC: p95 1.3s2026-11-01 UTC: p95 1.4s2026-11-02 UTC: p95 2.0s2026-11-03 UTC: p95 1.0s2026-11-04 UTC: p95 1.0s2026-11-05 UTC: p95 1.1s
Oct 7Oct 21Nov 5
US-West
1.5sp95 · latest
2s1s0ms
US-West response time (p95) over the last 30 daysDaily 95th-percentile response time for US-West, scaled to a maximum of 2s. Days with no samples are not plotted, not shown as zero.2026-10-07 UTC: p95 559ms2026-10-08 UTC: p95 640ms2026-10-09 UTC: p95 582ms2026-10-10 UTC: p95 544ms2026-10-11 UTC: p95 556ms2026-10-12 UTC: p95 586ms2026-10-13 UTC: p95 485ms2026-10-14 UTC: p95 582ms2026-10-15 UTC: p95 570ms2026-10-16 UTC: p95 589ms2026-10-17 UTC: p95 878ms2026-10-18 UTC: p95 1.1s2026-10-19 UTC: p95 1.2s2026-10-20 UTC: p95 1.2s2026-10-21 UTC: p95 1.3s2026-10-22 UTC: p95 1.4s2026-10-23 UTC: p95 1.2s2026-10-24 UTC: p95 1.2s2026-10-25 UTC: p95 1.3s2026-10-26 UTC: p95 1.7s2026-10-27 UTC: p95 1.6s2026-10-28 UTC: p95 1.4s2026-10-29 UTC: p95 1.4s2026-10-30 UTC: p95 1.5s2026-10-31 UTC: p95 1.2s2026-11-01 UTC: p95 1.4s2026-11-02 UTC: p95 1.3s2026-11-03 UTC: p95 1.4s2026-11-04 UTC: p95 1.5s2026-11-05 UTC: p95 1.5s
Oct 7Oct 21Nov 5
Europe
741msp95 · latest
2s1s0ms
Europe response time (p95) over the last 30 daysDaily 95th-percentile response time for Europe, scaled to a maximum of 2s. Days with no samples are not plotted, not shown as zero.2026-10-07 UTC: p95 262ms2026-10-08 UTC: p95 258ms2026-10-09 UTC: p95 289ms2026-10-10 UTC: p95 275ms2026-10-11 UTC: p95 258ms2026-10-12 UTC: p95 254ms2026-10-13 UTC: p95 213ms2026-10-14 UTC: p95 241ms2026-10-15 UTC: p95 221ms2026-10-16 UTC: p95 189ms2026-10-17 UTC: p95 563ms2026-10-18 UTC: p95 702ms2026-10-19 UTC: p95 641ms2026-10-20 UTC: p95 468ms2026-10-21 UTC: p95 593ms2026-10-22 UTC: p95 585ms2026-10-23 UTC: p95 678ms2026-10-24 UTC: p95 399ms2026-10-25 UTC: p95 548ms2026-10-26 UTC: p95 739ms2026-10-27 UTC: p95 697ms2026-10-28 UTC: p95 391ms2026-10-29 UTC: p95 391ms2026-10-30 UTC: p95 465ms2026-10-31 UTC: p95 479ms2026-11-01 UTC: p95 536ms2026-11-02 UTC: p95 1.4s2026-11-03 UTC: p95 1.1s2026-11-04 UTC: p95 759ms2026-11-05 UTC: p95 741ms
Oct 7Oct 21Nov 5
Asia-Pacific
1.7sp95 · latest
2.5s1.3s0ms
Asia-Pacific response time (p95) over the last 30 daysDaily 95th-percentile response time for Asia-Pacific, scaled to a maximum of 2.5s. Days with no samples are not plotted, not shown as zero.2026-10-07 UTC: p95 547ms2026-10-08 UTC: p95 508ms2026-10-09 UTC: p95 717ms2026-10-10 UTC: p95 504ms2026-10-11 UTC: p95 509ms2026-10-12 UTC: p95 617ms2026-10-13 UTC: p95 531ms2026-10-14 UTC: p95 519ms2026-10-15 UTC: p95 571ms2026-10-16 UTC: p95 570ms2026-10-17 UTC: p95 1.4s2026-10-18 UTC: p95 1.6s2026-10-19 UTC: p95 1.7s2026-10-20 UTC: p95 1.6s2026-10-21 UTC: p95 1.6s2026-10-22 UTC: p95 1.7s2026-10-23 UTC: p95 1.7s2026-10-24 UTC: p95 1.5s2026-10-25 UTC: p95 1.6s2026-10-26 UTC: p95 2.3s2026-10-27 UTC: p95 1.6s2026-10-28 UTC: p95 1.8s2026-10-29 UTC: p95 1.7s2026-10-30 UTC: p95 1.6s2026-10-31 UTC: p95 1.5s2026-11-01 UTC: p95 1.6s2026-11-02 UTC: p95 1.6s2026-11-03 UTC: p95 1.6s2026-11-04 UTC: p95 1.6s2026-11-05 UTC: p95 1.7s
Oct 7Oct 21Nov 5
US-Central
736msp95 · latest
2s1s0ms
US-Central response time (p95) over the last 30 daysDaily 95th-percentile response time for US-Central, scaled to a maximum of 2s. Days with no samples are not plotted, not shown as zero.2026-10-07 UTC: p95 389ms2026-10-08 UTC: p95 335ms2026-10-09 UTC: p95 413ms2026-10-10 UTC: p95 346ms2026-10-11 UTC: p95 387ms2026-10-12 UTC: p95 465ms2026-10-13 UTC: p95 427ms2026-10-14 UTC: p95 451ms2026-10-15 UTC: p95 445ms2026-10-16 UTC: p95 380ms2026-10-17 UTC: p95 947ms2026-10-18 UTC: p95 1.0s2026-10-19 UTC: p95 1.0s2026-10-20 UTC: p95 1.1s2026-10-21 UTC: p95 1.0s2026-10-22 UTC: p95 1.2s2026-10-23 UTC: p95 1.1s2026-10-24 UTC: p95 840ms2026-10-25 UTC: p95 867ms2026-10-26 UTC: p95 1.3s2026-10-27 UTC: p95 844ms2026-10-28 UTC: p95 943ms2026-10-29 UTC: p95 996ms2026-10-30 UTC: p95 1.1s2026-10-31 UTC: p95 979ms2026-11-01 UTC: p95 1.1s2026-11-02 UTC: p95 1.0s2026-11-03 UTC: p95 693ms2026-11-04 UTC: p95 752ms2026-11-05 UTC: p95 736ms
Oct 7Oct 21Nov 5
Canada
808msp95 · latest
2s1s0ms
Canada response time (p95) over the last 30 daysDaily 95th-percentile response time for Canada, scaled to a maximum of 2s. Days with no samples are not plotted, not shown as zero.2026-10-07 UTC: p95 458ms2026-10-08 UTC: p95 482ms2026-10-09 UTC: p95 554ms2026-10-10 UTC: p95 543ms2026-10-11 UTC: p95 484ms2026-10-12 UTC: p95 516ms2026-10-13 UTC: p95 636ms2026-10-14 UTC: p95 644ms2026-10-15 UTC: p95 621ms2026-10-16 UTC: p95 522ms2026-10-17 UTC: p95 860ms2026-10-18 UTC: p95 1.1s2026-10-19 UTC: p95 1.1s2026-10-20 UTC: p95 1.2s2026-10-21 UTC: p95 1.1s2026-10-22 UTC: p95 1.5s2026-10-23 UTC: p95 1.5s2026-10-24 UTC: p95 1.5s2026-10-25 UTC: p95 1.4s2026-10-26 UTC: p95 1.6s2026-10-27 UTC: p95 1.5s2026-10-28 UTC: p95 1.3s2026-10-29 UTC: p95 1.4s2026-10-30 UTC: p95 1.5s2026-10-31 UTC: p95 1.5s2026-11-01 UTC: p95 1.1s2026-11-02 UTC: p95 1.1s2026-11-03 UTC: p95 892ms2026-11-04 UTC: p95 808ms2026-11-05 UTC: p95 808ms
Oct 7Oct 21Nov 5
UK
293msp95 · latest
2s1s0ms
UK response time (p95) over the last 30 daysDaily 95th-percentile response time for UK, scaled to a maximum of 2s. Days with no samples are not plotted, not shown as zero.2026-10-07 UTC: p95 242ms2026-10-08 UTC: p95 234ms2026-10-09 UTC: p95 247ms2026-10-10 UTC: p95 228ms2026-10-11 UTC: p95 220ms2026-10-12 UTC: p95 215ms2026-10-13 UTC: p95 277ms2026-10-14 UTC: p95 190ms2026-10-15 UTC: p95 157ms2026-10-16 UTC: p95 164ms2026-10-17 UTC: p95 648ms2026-10-18 UTC: p95 792ms2026-10-19 UTC: p95 843ms2026-10-20 UTC: p95 1.0s2026-10-21 UTC: p95 731ms2026-10-22 UTC: p95 714ms2026-10-23 UTC: p95 755ms2026-10-24 UTC: p95 700ms2026-10-25 UTC: p95 870ms2026-10-26 UTC: p95 893ms2026-10-27 UTC: p95 702ms2026-10-28 UTC: p95 662ms2026-10-29 UTC: p95 591ms2026-10-30 UTC: p95 556ms2026-10-31 UTC: p95 657ms2026-11-01 UTC: p95 669ms2026-11-02 UTC: p95 659ms2026-11-03 UTC: p95 489ms2026-11-04 UTC: p95 407ms2026-11-05 UTC: p95 293ms
Oct 7Oct 21Nov 5
Southeast Asia
1.5sp95 · latest
2.5s1.3s0ms
Southeast Asia response time (p95) over the last 30 daysDaily 95th-percentile response time for Southeast Asia, scaled to a maximum of 2.5s. Days with no samples are not plotted, not shown as zero.2026-10-07 UTC: p95 700ms2026-10-08 UTC: p95 697ms2026-10-09 UTC: p95 732ms2026-10-10 UTC: p95 732ms2026-10-11 UTC: p95 730ms2026-10-12 UTC: p95 722ms2026-10-13 UTC: p95 742ms2026-10-14 UTC: p95 718ms2026-10-15 UTC: p95 739ms2026-10-16 UTC: p95 743ms2026-10-17 UTC: p95 2.1s2026-10-18 UTC: p95 2.2s2026-10-19 UTC: p95 2.2s2026-10-20 UTC: p95 2.3s2026-10-21 UTC: p95 1.9s2026-10-22 UTC: p95 2.1s2026-10-23 UTC: p95 1.8s2026-10-24 UTC: p95 1.9s2026-10-25 UTC: p95 2.0s2026-10-26 UTC: p95 2.3s2026-10-27 UTC: p95 2.3s2026-10-28 UTC: p95 2.0s2026-10-29 UTC: p95 2.0s2026-10-30 UTC: p95 1.9s2026-10-31 UTC: p95 2.1s2026-11-01 UTC: p95 2.4s2026-11-02 UTC: p95 2.0s2026-11-03 UTC: p95 1.1s2026-11-04 UTC: p95 2.0s2026-11-05 UTC: p95 1.5s
Oct 7Oct 21Nov 5
Australia
2.5sp95 · latest
5s2.5s0ms
Australia response time (p95) over the last 30 daysDaily 95th-percentile response time for Australia, scaled to a maximum of 5s. Days with no samples are not plotted, not shown as zero.2026-10-07 UTC: p95 1.4s2026-10-08 UTC: p95 1.3s2026-10-09 UTC: p95 1.4s2026-10-10 UTC: p95 1.5s2026-10-11 UTC: p95 1.5s2026-10-12 UTC: p95 1.4s2026-10-13 UTC: p95 1.4s2026-10-14 UTC: p95 1.5s2026-10-15 UTC: p95 1.5s2026-10-16 UTC: p95 1.7s2026-10-17 UTC: p95 3.6s2026-10-18 UTC: p95 3.5s2026-10-19 UTC: p95 3.1s2026-10-20 UTC: p95 3.9s2026-10-21 UTC: p95 3.2s2026-10-22 UTC: p95 3.0s2026-10-23 UTC: p95 2.9s2026-10-24 UTC: p95 2.8s2026-10-25 UTC: p95 2.9s2026-10-26 UTC: p95 2.9s2026-10-27 UTC: p95 2.7s2026-10-28 UTC: p95 2.8s2026-10-29 UTC: p95 2.9s2026-10-30 UTC: p95 3s2026-10-31 UTC: p95 2.8s2026-11-01 UTC: p95 2.7s2026-11-02 UTC: p95 2.9s2026-11-03 UTC: p95 2.2s2026-11-04 UTC: p95 2.2s2026-11-05 UTC: p95 2.5s
Oct 7Oct 21Nov 5
South America
2.3sp95 · latest
5s2.5s0ms
South America response time (p95) over the last 30 daysDaily 95th-percentile response time for South America, scaled to a maximum of 5s. Days with no samples are not plotted, not shown as zero.2026-10-07 UTC: p95 1.1s2026-10-08 UTC: p95 1.1s2026-10-09 UTC: p95 1.1s2026-10-10 UTC: p95 1.1s2026-10-11 UTC: p95 1.2s2026-10-12 UTC: p95 1.2s2026-10-13 UTC: p95 1.3s2026-10-14 UTC: p95 1.5s2026-10-15 UTC: p95 1.3s2026-10-16 UTC: p95 1.4s2026-10-17 UTC: p95 1.2s2026-10-18 UTC: p95 1.0s2026-10-19 UTC: p95 1.3s2026-10-20 UTC: p95 1.6s2026-10-21 UTC: p95 1.3s2026-10-22 UTC: p95 2.4s2026-10-23 UTC: p95 2.6s2026-10-24 UTC: p95 2.9s2026-10-25 UTC: p95 2.9s2026-10-26 UTC: p95 3.0s2026-10-27 UTC: p95 2.8s2026-10-28 UTC: p95 2.7s2026-10-29 UTC: p95 3.0s2026-10-30 UTC: p95 2.8s2026-10-31 UTC: p95 2.6s2026-11-01 UTC: p95 2.3s2026-11-02 UTC: p95 2.6s2026-11-03 UTC: p95 2.1s2026-11-04 UTC: p95 2.0s2026-11-05 UTC: p95 2.3s
Oct 7Oct 21Nov 5

Check your own site while you wait on HBO Max

Watching an outage above does not tell you whether your own connection or site is also having a problem. Enter your own URL for one live check, right now, no signup. This checks the site you enter, not HBO Max. It cannot diagnose HBO Max's own systems.

What we measured, function by function

HBO Max answers on more than one surface, and they can fail apart. Each row is one surface, checked from the same regions. The verdict above follows the api row, because that is the surface we treat as this service's own; a failure on any other row is a partial outage, not a full one.

  • WebUS-East: Checks passingUS-West: Checks passingEurope: Checks passingAsia-Pacific: Checks passingUS-Central: Checks passingCanada: Checks passingUK: Checks passingSoutheast Asia: Checks passingAustralia: Checks passingSouth America: Checks passing
  • APIprimaryUS-East: Checks passingUS-West: Checks passingEurope: Checks passingAsia-Pacific: Checks passingUS-Central: Checks passingCanada: Checks passingUK: Checks passingSoutheast Asia: Checks passingAustralia: Checks passingSouth America: Checks passing
  • Help centerUS-East: Checks passingUS-West: Checks passingEurope: Checks passingAsia-Pacific: Awaiting dataUS-Central: Checks passingCanada: Checks passingUK: Checks passingSoutheast Asia: Checks passingAustralia: Checks passingSouth America: Checks passing
  • Web appUS-East: Checks passingUS-West: Checks passingEurope: Checks passingAsia-Pacific: Checks passingUS-Central: Checks passingCanada: Checks passingUK: Checks passingSoutheast Asia: Checks passingAustralia: Checks passingSouth America: Checks passing
What are you seeing? (optional)

No account needed, and we never store your IP address. Reports are counted separately from our own measurements and are always shown as unverified.

What our checks show, and what people reported

  • North America
    Checks passingUS-East, US-West, US-Central, Canada
    • US-East
      Checks passinglatency: 383msstatus code: 400checked: Nov 5, 2026, 2:59 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur US-East probes reach HBO Max normally. We do not have enough reports from US-East to say anything about what people there are seeing.
    • US-West
      Checks passinglatency: 553msstatus code: 400checked: Nov 5, 2026, 2:59 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur US-West probes reach HBO Max normally. We do not have enough reports from US-West to say anything about what people there are seeing.
    • US-Central
      Checks passinglatency: 738msstatus code: 400checked: Nov 5, 2026, 2:57 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur US-Central probes reach HBO Max normally. We do not have enough reports from US-Central to say anything about what people there are seeing.
    • Canada
      Checks passinglatency: 506msstatus code: 400checked: Nov 5, 2026, 3:00 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Canada probes reach HBO Max normally. We do not have enough reports from Canada to say anything about what people there are seeing.
  • South America
    Checks passinglatency: 1695msstatus code: 400checked: Nov 5, 2026, 2:57 PM UTC
    0 people in the last 5 minutesNot enough reports to sayOur South America probes reach HBO Max normally. We do not have enough reports from South America to say anything about what people there are seeing.
  • Europe
    Checks passingEurope, UK
    • Europe
      Checks passinglatency: 253msstatus code: 400checked: Nov 5, 2026, 3:00 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Europe probes reach HBO Max normally. We do not have enough reports from Europe to say anything about what people there are seeing.
    • UK
      Checks passinglatency: 55msstatus code: 400checked: Nov 5, 2026, 2:54 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur UK probes reach HBO Max normally. We do not have enough reports from UK to say anything about what people there are seeing.
  • Asia Pacific
    Checks passingAsia-Pacific, Southeast Asia, Australia
    • Asia-Pacific
      Checks passinglatency: 1214msstatus code: 400checked: Nov 5, 2026, 3:06 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Asia-Pacific probes reach HBO Max normally. We do not have enough reports from Asia-Pacific to say anything about what people there are seeing.
    • Southeast Asia
      Checks passinglatency: 1331msstatus code: 400checked: Nov 5, 2026, 2:55 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Southeast Asia probes reach HBO Max normally. We do not have enough reports from Southeast Asia to say anything about what people there are seeing.
    • Australia
      Checks passinglatency: 2695msstatus code: 400checked: Nov 5, 2026, 2:57 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Australia probes reach HBO Max normally. We do not have enough reports from Australia to say anything about what people there are seeing.

Somewhere else or not sure: 0 people in the last 5 minutes

These are unverified reports from people using HBO Max, counted separately from what our own probes measure. Anyone can file one, no account is needed, and the region on a report is chosen by the person filing it. We never open, extend or close an outage in our record based on report volume: only our own measurements do that. We have not received any reports for HBO Max yet, which is not evidence that nothing is wrong.

Recent probe events

No probe events on record yet for HBO Max.

check entries are our own probes' readings; declared entries are the vendor's. How this check works

We have been measuring HBO Max since August 20, 2026. We show nothing from before that date, and we never add an outage we did not observe ourselves, from any source.

Need this in writing? Generate an SLA evidence report for HBO Max covering any window you pick, with our check readings and HBO Max's own claim at the time, side by side.

Full check history for HBO Max: 90 days of check results by region, month-by-month uptime by our checks, and every probe event on record.

Put this badge in your README

HBO Max uptime by RealUptime's checksLive, from this page's own readings.
[![HBO Max uptime by RealUptime's checks](https://realuptime.io/outages/hbo-max/badge.svg?days=30)](https://realuptime.io/outages/hbo-max)
<a href="https://realuptime.io/outages/hbo-max"><img src="https://realuptime.io/outages/hbo-max/badge.svg?days=30" alt="HBO Max uptime by RealUptime's checks" height="20"></a>

Share of checks passed over 30 days; the window is printed on it. If our readings go stale it says stale, and if we have no readings it says so and shows no color. How the badge works.

To cite this page: RealUptime, "Is HBO Max down?", https://realuptime.io/outages/hbo-max. The readings change with every check, so give the date you read them.

How our checks compare with HBO Max's stated SLA

At or above your target

Our checks of HBO Max failed for none over the last 30 days, which is 100% uptime by our checks. A 99.9% target allows 43 minutes over that period.

Our checks show no gap in this period. That does not rule out one you saw.

These figures come from our own checks of one public endpoint per service. They are not the service's real uptime. This is computed from our own checks, not from HBO Max's SLA instrumentation. Their contract is normally measured against their own systems, with their own exclusions and a claim window, so their figure and ours will differ. Use this to start the conversation and ask for their number. It is not legal advice and it is not a determination of what you are owed.

What we check

primaryfunctional: live API
https://default.any-any.prd.api.max.com/any/playback/v1/playbackInfo
secondary
https://www.max.com/
secondary
https://www.hbomax.com/
secondary
https://help.hbomax.com/us/Home/Index

What our check can and cannot see

A pass means the service's servers answered our request with the error they give a request that carries no account or valid input. It does not show that sign-in works or that any real request succeeds.

Host checked: default.any-any.prd.api.max.com

RealUptime is not affiliated with HBO Max; the name identifies what we checked, and nothing here speaks for HBO Max's own team. We send a single web request to HBO Max from 10 regions on our own schedule and time the response. We do not see inside HBO Max's systems, do not use an account or real transaction, and are not the same signal HBO Max's own team has access to. Treat this as one external data point, not a verdict. At least one endpoint we check for HBO Max is a real functional API call (marked “functional” above), not just a landing page, so a passing check there says an API answered, though it still does not show that every feature of the service works for you. Read the full methodology.