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Outage tracker

ngrok: incident history

The last 24 hours in detail, ngrok's declared incident record, and our regional check results beside it.

← Back to ngrok's check readings

We started checking ngrok on November 2, 2026, which is 5 days ago. Everything below covers that period, not the full 90 days a longer-tracked service would show.

Email me when ngrok reports an incident on its status page, and again when it reports it resolved.

One email when it is reported and one when it is resolved, after you confirm the address. No account, no card.

This is ngrok's own statement from its status page, with our regional reading beside it.

The last 24 hours

What happened most recently, on one time axis: our own probe readings by surface, how many people reported a problem, and what ngrok's own status page declared. Below it, any public chatter we saw about ngrok and the extra probe it triggered.

The last 24 hours on one axis: what our probes read for each surface we check, how many people reported a problem, and what ngrok's own status page declared. Three records side by side; none of them changes another.

Our probes, web
Our probes, api (primary)
Unverified user reportsNo reports about ngrok in the last 24 hours, which is not evidence that nothing is wrong.
ngrok's status pageNo incident declared in the last 24 hours.

Each check cell is the worst reading across every region in that quarter hour: one region that did not answer colours the cell, never an average. An amber cell is a reading that answered, but at three times or more its 7-day median for three checks running: slow is not down, and we say which. A filtered reading stays neutral, because a refused check is not a failed check. Report bars count reports as submitted; we do not check who sent them, and they never change our reading. The status-page lane is ngrok's own declaration, shown as they made it.

Third-party chatter, labeled

Public posts from the last hour that mention ngrok next to an outage word (“down”, “outage”, “not working”). This is what other people said in public, collected by keyword: not something we measured, and not the user reports above. It never affects the verdict.

No matching public posts in the last hour from the sources we watch.

Checks passing by region

Checks passing is the checks that passed, divided by every check we attempted, per region. Not interpolated, not smoothed, and never computed for a region with zero recorded samples.

RegionChecks passingProbes recorded
US-East100.00%431
US-West99.70%332
Europe100.00%302
Asia-Pacific100.00%184

Their declared record

ngrok's own incident history, taken from their public status feed. This is their account of what happened, not our check reading.

SSO session validation errors on dashboard.ngrok.comMinor incident
Sep 17, 2026, 3:10 PM UTC to Sep 17, 2026, 8:37 PM UTC (5h 27m)resolved
their latest update (Sep 17, 2026, 8:37 PM UTC): This incident has been resolved.
Error when signing in via SSOPartial outage
Sep 8, 2026, 8:05 PM UTC to Sep 8, 2026, 9:48 PM UTC (1h 43m)resolved
their latest update (Sep 8, 2026, 9:48 PM UTC): This incident has been resolved.
Endpoints using traffic policies are erroneously hitting limitsPartial outage
Sep 8, 2026, 7:01 PM UTC to Sep 8, 2026, 8:26 PM UTC (1h 25m)resolved
their latest update (Sep 8, 2026, 8:26 PM UTC): This incident has been resolved.
New accounts or newly created authtokens are not able to connectAll systems operational
Sep 3, 2026, 11:34 PM UTC to Sep 4, 2026, 12:11 AM UTC (36 min)resolved
their latest update (Sep 4, 2026, 12:11 AM UTC): This incident has been resolved.
User invites disruptionAll systems operational
Aug 28, 2026, 4:00 PM UTC to Aug 28, 2026, 4:00 PM UTC (0 min)resolved
their latest update (Aug 28, 2026, 4:00 PM UTC): Between August 28 and September 1, people invited to an ngrok account couldn't accept the invitation. The invitation link returned an error instead of signing the user in. An authentication change shipped on August 28 broke the URL that redeems an invitation. We moved redemption …
Delays issuing certificatesMinor incident
Jun 18, 2026, 8:16 PM UTC to Jun 19, 2026, 5:04 AM UTC (8h 48m)resolved
their latest update (Jun 19, 2026, 5:04 AM UTC): This incident has been resolved.
SSO Login to the ngrok Dashboard is currently redirecting back to the login pageAll systems operational
May 15, 2026, 12:49 AM UTC to May 15, 2026, 1:13 AM UTC (24 min)resolved
their latest update (May 15, 2026, 1:13 AM UTC): This incident has been resolved.
Delay in generating and renewing certificates for custom domainsAll systems operational
May 8, 2026, 8:12 PM UTC to May 8, 2026, 10:21 PM UTC (2h 9m)resolved
their latest update (May 8, 2026, 10:21 PM UTC): This has been resolved
Users who install ngrok via the Microsoft Store encounter a fatal panic immediately on starting an endpoint.Partial outage
Apr 28, 2026, 2:29 PM UTC to Apr 28, 2026, 4:28 PM UTC (1h 59m)resolved
their latest update (Apr 28, 2026, 4:28 PM UTC): Agent version 3.39.1 is now available in the Microsoft Store.
Download of the ngrok binary are returning 500 errorsPartial outage
Mar 31, 2026, 3:12 AM UTC to Apr 1, 2026, 5:44 PM UTC (1d 14h)resolved
their latest update (Apr 1, 2026, 5:44 PM UTC): This incident has been resolved.

Showing the 10 most recent of 50 incidents ngrok has declared in the history we hold.

These entries are ngrok's own declarations, taken from their public status feed, shown separately from our own check readings. Their page publishes what they choose to publish: an incident missing here means they did not declare one, not that nothing happened, and an incident here is their account, not our measurement. Neither record ever changes the other.

ngrok's own status feed works, so its declared incidents are the record and our probe events are not listed or counted. Our check results by region are above, as a reading beside the statement.

Full detail on what a probe does and does not prove is in the methodology page.