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Outage tracker / PetDesk

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Vendor reports no incidentWhat PetDesk reports

PetDesk reports no incident on its status page.

As of the last successful poll, 2026-11-05 15:29 UTC.

PetDesk's status page

Our regional reading

This is our own reading from outside, shown beside the vendor's statement. It is not counted as a separate outage.

Checks passingchecked 3 minutes ago

Our checks of PetDesk pass from all 4 regions we check.

As of Nov 5, 2026, 3:38 PM UTC, RealUptime's checks of PetDesk passed in all 4 regions that returned a reading.

Front-door checks

Email me when PetDesk reports an incident on its status page, and again when it reports it resolved.

One email when it is reported and one when it is resolved, after you confirm the address. No account, no card.

This is PetDesk's own statement from its status page, with our regional reading beside it.

our check readinglive · checked Nov 5, 2026, 3:38 PM UTC
US-East1551 msChecks passing
US-West2342 msChecks passing
Europe2321 msChecks passing
Asia-Pacific5210 msChecks passing
their status pagetheir claim, not our reading

PetDesk reports: All systems operational (“All Systems Operational”)

from PetDesk's own status page, checked Nov 5, 2026, 3:14 PM UTC
PetDesk's own status page shows no incident, and our checks of PetDesk pass right now.

PetDesk's own component breakdown, as they publish it

  • Daysmart Vet (Vetter)Operational
  • Email NotificationsOperational
  • Mobile App LoginOperational
  • RetrieverOperational
  • In-App NotificationsOperational
  • PetDesk Communications Dashboard LoginOperational
  • ezyVetOperational
  • All Other PIMS (synced through Covetrus Connect)Operational
  • SMS NotificationsOperational
  • DataPointOperational
  • Provider Communications DashboardOperational
  • Web-Based Client Request PageOperational
  • Two-Way TextingOperational
  • Corporate ReportingOperational
  • PetDesk PayOperational
  • PetDesk FormsOperational
  • PetDesk ScribeOperational

These are PetDesk's components, named and scored by PetDesk. We do not map them onto the functions we check above, because we have no way to know which of their components our checks touch. Two lists, side by side, neither one rewriting the other.

This is PetDesk's own claim about their service, shown separately from what we measured. We never change our own numbers based on what a vendor reports, and this reading never changes theirs. Read both.

PetDesk response time, by region

US-East
2.9sp95 · latest
5s2.5s0ms
US-East response time (p95) over the last 30 daysDaily 95th-percentile response time for US-East, scaled to a maximum of 5s. Days with no samples are not plotted, not shown as zero.2026-11-02 UTC: p95 3.5s2026-11-03 UTC: p95 2.5s2026-11-04 UTC: p95 2.8s2026-11-05 UTC: p95 2.9s
Oct 7Oct 21Nov 5
US-West
4.2sp95 · latest
5s2.5s0ms
US-West response time (p95) over the last 30 daysDaily 95th-percentile response time for US-West, scaled to a maximum of 5s. Days with no samples are not plotted, not shown as zero.2026-11-02 UTC: p95 3.1s2026-11-03 UTC: p95 3.3s2026-11-04 UTC: p95 3.3s2026-11-05 UTC: p95 4.2s
Oct 7Oct 21Nov 5
Europe
2.5sp95 · latest
5s2.5s0ms
Europe response time (p95) over the last 30 daysDaily 95th-percentile response time for Europe, scaled to a maximum of 5s. Days with no samples are not plotted, not shown as zero.2026-11-02 UTC: p95 2.3s2026-11-03 UTC: p95 4.2s2026-11-04 UTC: p95 3.2s2026-11-05 UTC: p95 2.5s
Oct 7Oct 21Nov 5
Asia-Pacific
4.4sp95 · latest
10s5s0ms
Asia-Pacific response time (p95) over the last 30 daysDaily 95th-percentile response time for Asia-Pacific, scaled to a maximum of 10s. Days with no samples are not plotted, not shown as zero.2026-11-02 UTC: p95 7.0s2026-11-03 UTC: p95 4.7s2026-11-04 UTC: p95 4.9s2026-11-05 UTC: p95 4.4s
Oct 7Oct 21Nov 5

Check your own site while you wait on PetDesk

Watching an outage above does not tell you whether your own connection or site is also having a problem. Enter your own URL for one live check, right now, no signup. This checks the site you enter, not PetDesk. It cannot diagnose PetDesk's own systems.

What are you seeing? (optional)

No account needed, and we never store your IP address. Reports are counted separately from our own measurements and are always shown as unverified.

What our checks show, and what people reported

  • North America
    Not monitored from this regionUS-East, US-West, US-Central, Canada
    • US-East
      Checks passinglatency: 1551msstatus code: 200checked: Nov 5, 2026, 3:32 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur US-East probes reach PetDesk normally. We do not have enough reports from US-East to say anything about what people there are seeing.
    • US-West
      Checks passinglatency: 2342msstatus code: 200checked: Nov 5, 2026, 3:38 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur US-West probes reach PetDesk normally. We do not have enough reports from US-West to say anything about what people there are seeing.
    • US-Central
      Not monitored from this regionPetDesk is not monitored from this region.
      0 people in the last 5 minutesNot enough reports to say
    • Canada
      Not monitored from this regionPetDesk is not monitored from this region.
      0 people in the last 5 minutesNot enough reports to say
  • South America
    Not monitored from this regionPetDesk is not monitored from this region.
    0 people in the last 5 minutesNot enough reports to say
  • Europe
    Not monitored from this regionEurope, UK
    • Europe
      Checks passinglatency: 2321msstatus code: 200checked: Nov 5, 2026, 3:34 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Europe probes reach PetDesk normally. We do not have enough reports from Europe to say anything about what people there are seeing.
    • UK
      Not monitored from this regionPetDesk is not monitored from this region.
      0 people in the last 5 minutesNot enough reports to say
  • Asia Pacific
    Not monitored from this regionAsia-Pacific, Southeast Asia, Australia
    • Asia-Pacific
      Checks passinglatency: 5210msstatus code: 200checked: Nov 5, 2026, 3:29 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Asia-Pacific probes reach PetDesk normally. We do not have enough reports from Asia-Pacific to say anything about what people there are seeing.
    • Southeast Asia
      Not monitored from this regionPetDesk is not monitored from this region.
      0 people in the last 5 minutesNot enough reports to say
    • Australia
      Not monitored from this regionPetDesk is not monitored from this region.
      0 people in the last 5 minutesNot enough reports to say

Somewhere else or not sure: 0 people in the last 5 minutes

These are unverified reports from people using PetDesk, counted separately from what our own probes measure. Anyone can file one, no account is needed, and the region on a report is chosen by the person filing it. We never open, extend or close an outage in our record based on report volume: only our own measurements do that. We have not received any reports for PetDesk yet, which is not evidence that nothing is wrong.

Recent probe events

Potential impact for PetDesk Customers, 1h 48mdeclared on their status page2026-09-03
Phone Service Interruption, 8mdeclared on their status page2026-08-14
Increased Errors, 66h 50mdeclared on their status page2026-07-10
Phones Transcripts Issue, 7h 57mdeclared on their status page2026-06-25
PetDesk Phones Caller ID and Recording, 23h 30mdeclared on their status page2026-06-17
PetDesk Dashboard, 1h 41mdeclared on their status page2026-06-10
Dashboard Performance and Availability, 29mdeclared on their status page2026-05-26
PetDesk Scribe Post Processing Issue, 4h 40mdeclared on their status page2026-04-16

check entries are our own probes' readings; declared entries are the vendor's. How this check works

We have been measuring PetDesk since November 2, 2026. We show nothing from before that date, and we never add an outage we did not observe ourselves, from any source.

Need this in writing? Generate an SLA evidence report for PetDesk covering any window you pick, with our check readings and PetDesk's own claim at the time, side by side.

Full check history for PetDesk: 90 days of check results by region, month-by-month uptime by our checks, and every probe event on record.

Put this badge in your README

PetDesk uptime by RealUptime's checksLive, from this page's own readings.
[![PetDesk uptime by RealUptime's checks](https://realuptime.io/outages/petdesk/badge.svg?days=30)](https://realuptime.io/outages/petdesk)
<a href="https://realuptime.io/outages/petdesk"><img src="https://realuptime.io/outages/petdesk/badge.svg?days=30" alt="PetDesk uptime by RealUptime's checks" height="20"></a>

Share of checks passed over 30 days; the window is printed on it. If our readings go stale it says stale, and if we have no readings it says so and shows no color. How the badge works.

To cite this page: RealUptime, "Is PetDesk down?", https://realuptime.io/outages/petdesk. The readings change with every check, so give the date you read them.

What we check

primary
https://www.petdesk.com/

What our check can and cannot see

A pass means the service's public web page loaded and answered normally. It does not show that the product, the API or sign-in behind it works; a page can load from a cache while the product is down.

Host checked: www.petdesk.com

RealUptime is not affiliated with PetDesk; the name identifies what we checked, and nothing here speaks for PetDesk's own team. We send a single web request to PetDesk from 4 regions on our own schedule and time the response. We do not see inside PetDesk's systems, do not use an account or real transaction, and are not the same signal PetDesk's own team has access to. Treat this as one external data point, not a verdict. What we check for PetDesk is its front door only: a passing check means the endpoints above answered, not that the underlying product or account features work. PetDesk operates in a limited set of regions, so we only check it from where it is actually available; we do not probe from a region we know it does not serve. We started monitoring this service on November 2, 2026 (3 of 14 days so far, 1214 of 500 checks). We show a full track record once we have enough continuous history. Check back soon, or monitor your own site continuously with RealUptime. Read the full methodology.