Skip to content

Outage tracker / PlayStation Network

Is PlayStation Network down?

I'm having a problem

Checks passingchecked 1 minute ago

Our checks of PlayStation Network pass from all 10 regions we check.

As of Nov 5, 2026, 3:24 PM UTC, RealUptime's checks of PlayStation Network passed in all 10 regions that returned a reading.

Front-door and live API checks

Our checks of PlayStation Network did not fail from two or more distant regions in the 89 days we have checked it (since Aug 8, 2026). This does not show PlayStation Network works for users.

Email me when our checks of PlayStation Network fail from two or more distant regions

One email when our checks of PlayStation Network fail from two or more distant regions, and one when they pass, after you confirm the address. No account, no card.

This is our own reading from outside. It is not PlayStation Network's official status.

our check readinglive · checked Nov 5, 2026, 3:24 PM UTC
US-East1116 msChecks passing
US-West1455 msChecks passing
Europe1071 msChecks passing
Asia-Pacific1859 msChecks passing
US-Central871 msChecks passing
Canada1185 msChecks passing
UK887 msChecks passing
Southeast Asia1834 msChecks passing
Australia1986 msChecks passing
South America2675 msChecks passing
their status pagetheir claim, not our reading

PlayStation Network reports: All systems operational (“All services are up and running”)

from PlayStation Network's own status page, checked Nov 5, 2026, 3:13 PM UTC
PlayStation Network's own status page shows no incident, and our checks of PlayStation Network pass right now.

PlayStation Network's own component breakdown, as they publish it

  • Account managementOperational
  • Gaming and socialOperational
  • PlayStation VideoOperational
  • PlayStation StoreOperational
  • PlayStation DirectOperational

These are PlayStation Network's components, named and scored by PlayStation Network. We do not map them onto the functions we check above, because we have no way to know which of their components our checks touch. Two lists, side by side, neither one rewriting the other.

This is PlayStation Network's own claim about their service, shown separately from what we measured. We never change our own numbers based on what a vendor reports, and this reading never changes theirs. Read both.

PlayStation Network response time, by region

US-East
1.4sp95 · latest
2.5s1.3s0ms
US-East response time (p95) over the last 30 daysDaily 95th-percentile response time for US-East, scaled to a maximum of 2.5s. Days with no samples are not plotted, not shown as zero.2026-10-07 UTC: p95 769ms2026-10-08 UTC: p95 1.0s2026-10-09 UTC: p95 917ms2026-10-10 UTC: p95 1.1s2026-10-11 UTC: p95 992ms2026-10-12 UTC: p95 941ms2026-10-13 UTC: p95 996ms2026-10-14 UTC: p95 985ms2026-10-15 UTC: p95 816ms2026-10-16 UTC: p95 995ms2026-10-17 UTC: p95 1.4s2026-10-18 UTC: p95 1.7s2026-10-19 UTC: p95 1.7s2026-10-20 UTC: p95 1.7s2026-10-21 UTC: p95 1.7s2026-10-22 UTC: p95 1.1s2026-10-23 UTC: p95 984ms2026-10-24 UTC: p95 1.6s2026-10-25 UTC: p95 1.7s2026-10-26 UTC: p95 2.5s2026-10-27 UTC: p95 1.5s2026-10-28 UTC: p95 1.6s2026-10-29 UTC: p95 1.6s2026-10-30 UTC: p95 1.7s2026-10-31 UTC: p95 1.7s2026-11-01 UTC: p95 1.7s2026-11-02 UTC: p95 1.5s2026-11-03 UTC: p95 1.4s2026-11-04 UTC: p95 1.7s2026-11-05 UTC: p95 1.4s
Oct 7Oct 21Nov 5
US-West
2.1sp95 · latest
5s2.5s0ms
US-West response time (p95) over the last 30 daysDaily 95th-percentile response time for US-West, scaled to a maximum of 5s. Days with no samples are not plotted, not shown as zero.2026-10-07 UTC: p95 1.1s2026-10-08 UTC: p95 983ms2026-10-09 UTC: p95 1.1s2026-10-10 UTC: p95 1.2s2026-10-11 UTC: p95 1.0s2026-10-12 UTC: p95 1.2s2026-10-13 UTC: p95 1.3s2026-10-14 UTC: p95 1.2s2026-10-15 UTC: p95 1.3s2026-10-16 UTC: p95 1.3s2026-10-17 UTC: p95 1.4s2026-10-18 UTC: p95 1.6s2026-10-19 UTC: p95 1.6s2026-10-20 UTC: p95 1.7s2026-10-21 UTC: p95 1.8s2026-10-22 UTC: p95 4.3s2026-10-23 UTC: p95 1.9s2026-10-24 UTC: p95 2.0s2026-10-25 UTC: p95 2.0s2026-10-26 UTC: p95 2.2s2026-10-27 UTC: p95 2.1s2026-10-28 UTC: p95 2.1s2026-10-29 UTC: p95 2.1s2026-10-30 UTC: p95 2.2s2026-10-31 UTC: p95 2.2s2026-11-01 UTC: p95 2.1s2026-11-02 UTC: p95 1.5s2026-11-03 UTC: p95 1.9s2026-11-04 UTC: p95 1.9s2026-11-05 UTC: p95 2.1s
Oct 7Oct 21Nov 5
Europe
2.1sp95 · latest
5s2.5s0ms
Europe response time (p95) over the last 30 daysDaily 95th-percentile response time for Europe, scaled to a maximum of 5s. Days with no samples are not plotted, not shown as zero.2026-10-07 UTC: p95 1.3s2026-10-08 UTC: p95 1.6s2026-10-09 UTC: p95 1.8s2026-10-10 UTC: p95 1.4s2026-10-11 UTC: p95 1.6s2026-10-12 UTC: p95 1.6s2026-10-13 UTC: p95 1.5s2026-10-14 UTC: p95 1.4s2026-10-15 UTC: p95 1.4s2026-10-16 UTC: p95 1.4s2026-10-17 UTC: p95 1.6s2026-10-18 UTC: p95 1.9s2026-10-19 UTC: p95 2.1s2026-10-20 UTC: p95 1.9s2026-10-21 UTC: p95 1.6s2026-10-22 UTC: p95 2.5s2026-10-23 UTC: p95 1.8s2026-10-24 UTC: p95 1.4s2026-10-25 UTC: p95 1.4s2026-10-26 UTC: p95 1.4s2026-10-27 UTC: p95 1.6s2026-10-28 UTC: p95 1.7s2026-10-29 UTC: p95 1.6s2026-10-30 UTC: p95 1.7s2026-10-31 UTC: p95 1.4s2026-11-01 UTC: p95 1.6s2026-11-02 UTC: p95 2.5s2026-11-03 UTC: p95 2.0s2026-11-04 UTC: p95 2.3s2026-11-05 UTC: p95 2.1s
Oct 7Oct 21Nov 5
Asia-Pacific
3.5sp95 · latest
5s2.5s0ms
Asia-Pacific response time (p95) over the last 30 daysDaily 95th-percentile response time for Asia-Pacific, scaled to a maximum of 5s. Days with no samples are not plotted, not shown as zero.2026-10-07 UTC: p95 1.7s2026-10-08 UTC: p95 1.7s2026-10-09 UTC: p95 1.9s2026-10-10 UTC: p95 1.9s2026-10-11 UTC: p95 1.6s2026-10-12 UTC: p95 1.9s2026-10-13 UTC: p95 1.9s2026-10-14 UTC: p95 1.7s2026-10-15 UTC: p95 1.7s2026-10-16 UTC: p95 1.8s2026-10-17 UTC: p95 2.2s2026-10-18 UTC: p95 2.6s2026-10-19 UTC: p95 2.5s2026-10-20 UTC: p95 2.8s2026-10-21 UTC: p95 2.7s2026-10-22 UTC: p95 3.2s2026-10-23 UTC: p95 3.3s2026-10-24 UTC: p95 3.0s2026-10-25 UTC: p95 2.8s2026-10-26 UTC: p95 3.1s2026-10-27 UTC: p95 3.5s2026-10-28 UTC: p95 2.8s2026-10-29 UTC: p95 2.9s2026-10-30 UTC: p95 2.7s2026-10-31 UTC: p95 2.6s2026-11-01 UTC: p95 2.9s2026-11-02 UTC: p95 3.6s2026-11-03 UTC: p95 3.6s2026-11-04 UTC: p95 3.5s2026-11-05 UTC: p95 3.5s
Oct 7Oct 21Nov 5
US-Central
1.3sp95 · latest
5s2.5s0ms
US-Central response time (p95) over the last 30 daysDaily 95th-percentile response time for US-Central, scaled to a maximum of 5s. Days with no samples are not plotted, not shown as zero.2026-10-07 UTC: p95 641ms2026-10-08 UTC: p95 941ms2026-10-09 UTC: p95 1.1s2026-10-10 UTC: p95 1.0s2026-10-11 UTC: p95 1.0s2026-10-12 UTC: p95 886ms2026-10-13 UTC: p95 1.0s2026-10-14 UTC: p95 854ms2026-10-15 UTC: p95 737ms2026-10-16 UTC: p95 696ms2026-10-17 UTC: p95 997ms2026-10-18 UTC: p95 1.2s2026-10-19 UTC: p95 1.1s2026-10-20 UTC: p95 1.1s2026-10-21 UTC: p95 1.2s2026-10-22 UTC: p95 3.8s2026-10-23 UTC: p95 1.5s2026-10-24 UTC: p95 1.6s2026-10-25 UTC: p95 1.7s2026-10-26 UTC: p95 1.9s2026-10-27 UTC: p95 1.6s2026-10-28 UTC: p95 1.7s2026-10-29 UTC: p95 1.3s2026-10-30 UTC: p95 1.4s2026-10-31 UTC: p95 1.6s2026-11-01 UTC: p95 1.2s2026-11-02 UTC: p95 693ms2026-11-03 UTC: p95 854ms2026-11-04 UTC: p95 673ms2026-11-05 UTC: p95 1.3s
Oct 7Oct 21Nov 5
Canada
1.6sp95 · latest
2s1s0ms
Canada response time (p95) over the last 30 daysDaily 95th-percentile response time for Canada, scaled to a maximum of 2s. Days with no samples are not plotted, not shown as zero.2026-10-07 UTC: p95 923ms2026-10-08 UTC: p95 1.1s2026-10-09 UTC: p95 1.1s2026-10-10 UTC: p95 1.0s2026-10-11 UTC: p95 1.1s2026-10-12 UTC: p95 1.0s2026-10-13 UTC: p95 1.1s2026-10-14 UTC: p95 901ms2026-10-15 UTC: p95 792ms2026-10-16 UTC: p95 832ms2026-10-17 UTC: p95 1.4s2026-10-18 UTC: p95 1.5s2026-10-19 UTC: p95 1.5s2026-10-20 UTC: p95 1.5s2026-10-21 UTC: p95 1.7s2026-10-22 UTC: p95 1.8s2026-10-23 UTC: p95 1.6s2026-10-24 UTC: p95 1.7s2026-10-25 UTC: p95 1.7s2026-10-26 UTC: p95 1.8s2026-10-27 UTC: p95 1.5s2026-10-28 UTC: p95 1.5s2026-10-29 UTC: p95 1.6s2026-10-30 UTC: p95 1.5s2026-10-31 UTC: p95 1.7s2026-11-01 UTC: p95 1.8s2026-11-02 UTC: p95 1.3s2026-11-03 UTC: p95 1.3s2026-11-04 UTC: p95 1.9s2026-11-05 UTC: p95 1.6s
Oct 7Oct 21Nov 5
UK
1.6sp95 · latest
2.5s1.3s0ms
UK response time (p95) over the last 30 daysDaily 95th-percentile response time for UK, scaled to a maximum of 2.5s. Days with no samples are not plotted, not shown as zero.2026-10-07 UTC: p95 1.1s2026-10-08 UTC: p95 1.3s2026-10-09 UTC: p95 1.3s2026-10-10 UTC: p95 1.4s2026-10-11 UTC: p95 1.5s2026-10-12 UTC: p95 1.6s2026-10-13 UTC: p95 1.3s2026-10-14 UTC: p95 1.0s2026-10-15 UTC: p95 1.1s2026-10-16 UTC: p95 986ms2026-10-17 UTC: p95 1.2s2026-10-18 UTC: p95 1.4s2026-10-19 UTC: p95 1.4s2026-10-20 UTC: p95 1.6s2026-10-21 UTC: p95 1.4s2026-10-22 UTC: p95 1.7s2026-10-23 UTC: p95 1.7s2026-10-24 UTC: p95 1.8s2026-10-25 UTC: p95 1.8s2026-10-26 UTC: p95 2.0s2026-10-27 UTC: p95 1.5s2026-10-28 UTC: p95 1.6s2026-10-29 UTC: p95 1.5s2026-10-30 UTC: p95 1.6s2026-10-31 UTC: p95 1.7s2026-11-01 UTC: p95 1.7s2026-11-02 UTC: p95 1.4s2026-11-03 UTC: p95 1.5s2026-11-04 UTC: p95 1.7s2026-11-05 UTC: p95 1.6s
Oct 7Oct 21Nov 5
Southeast Asia
3.0sp95 · latest
10s5s0ms
Southeast Asia response time (p95) over the last 30 daysDaily 95th-percentile response time for Southeast Asia, scaled to a maximum of 10s. Days with no samples are not plotted, not shown as zero.2026-10-07 UTC: p95 2.1s2026-10-08 UTC: p95 2.1s2026-10-09 UTC: p95 2.2s2026-10-10 UTC: p95 2.3s2026-10-11 UTC: p95 2.2s2026-10-12 UTC: p95 2.2s2026-10-13 UTC: p95 2.2s2026-10-14 UTC: p95 2.0s2026-10-15 UTC: p95 1.8s2026-10-16 UTC: p95 1.9s2026-10-17 UTC: p95 3.0s2026-10-18 UTC: p95 3.2s2026-10-19 UTC: p95 3.3s2026-10-20 UTC: p95 3.2s2026-10-21 UTC: p95 2.4s2026-10-22 UTC: p95 5.6s2026-10-23 UTC: p95 2.5s2026-10-24 UTC: p95 2.5s2026-10-25 UTC: p95 2.6s2026-10-26 UTC: p95 2.7s2026-10-27 UTC: p95 2.5s2026-10-28 UTC: p95 2.5s2026-10-29 UTC: p95 2.8s2026-10-30 UTC: p95 2.8s2026-10-31 UTC: p95 2.9s2026-11-01 UTC: p95 3.5s2026-11-02 UTC: p95 2.1s2026-11-03 UTC: p95 2.4s2026-11-04 UTC: p95 2.4s2026-11-05 UTC: p95 3.0s
Oct 7Oct 21Nov 5
Australia
2.9sp95 · latest
5s2.5s0ms
Australia response time (p95) over the last 30 daysDaily 95th-percentile response time for Australia, scaled to a maximum of 5s. Days with no samples are not plotted, not shown as zero.2026-10-07 UTC: p95 2.1s2026-10-08 UTC: p95 2.2s2026-10-09 UTC: p95 2.2s2026-10-10 UTC: p95 2.3s2026-10-11 UTC: p95 2.0s2026-10-12 UTC: p95 2.2s2026-10-13 UTC: p95 2.0s2026-10-14 UTC: p95 1.7s2026-10-15 UTC: p95 1.6s2026-10-16 UTC: p95 1.7s2026-10-17 UTC: p95 3.2s2026-10-18 UTC: p95 3.4s2026-10-19 UTC: p95 3.1s2026-10-20 UTC: p95 3.3s2026-10-21 UTC: p95 3.7s2026-10-22 UTC: p95 4.4s2026-10-23 UTC: p95 4.5s2026-10-24 UTC: p95 4.6s2026-10-25 UTC: p95 4.5s2026-10-26 UTC: p95 4.3s2026-10-27 UTC: p95 4.4s2026-10-28 UTC: p95 4.5s2026-10-29 UTC: p95 4.4s2026-10-30 UTC: p95 4.1s2026-10-31 UTC: p95 3.6s2026-11-01 UTC: p95 3.6s2026-11-02 UTC: p95 2.3s2026-11-03 UTC: p95 2.0s2026-11-04 UTC: p95 2.8s2026-11-05 UTC: p95 2.9s
Oct 7Oct 21Nov 5
South America
3.9sp95 · latest
10s5s0ms
South America response time (p95) over the last 30 daysDaily 95th-percentile response time for South America, scaled to a maximum of 10s. Days with no samples are not plotted, not shown as zero.2026-10-07 UTC: p95 2.4s2026-10-08 UTC: p95 2.7s2026-10-09 UTC: p95 2.5s2026-10-10 UTC: p95 2.6s2026-10-11 UTC: p95 2.4s2026-10-12 UTC: p95 2.7s2026-10-13 UTC: p95 2.7s2026-10-14 UTC: p95 2.9s2026-10-15 UTC: p95 2.4s2026-10-16 UTC: p95 2.5s2026-10-17 UTC: p95 3.6s2026-10-18 UTC: p95 3.9s2026-10-19 UTC: p95 3.7s2026-10-20 UTC: p95 4.0s2026-10-21 UTC: p95 3.9s2026-10-22 UTC: p95 6.4s2026-10-23 UTC: p95 9.9s2026-10-24 UTC: p95 4.4s2026-10-25 UTC: p95 4.3s2026-10-26 UTC: p95 4.3s2026-10-27 UTC: p95 3.8s2026-10-28 UTC: p95 3.8s2026-10-29 UTC: p95 3.9s2026-10-30 UTC: p95 3.8s2026-10-31 UTC: p95 3.9s2026-11-01 UTC: p95 3.8s2026-11-02 UTC: p95 2.8s2026-11-03 UTC: p95 3.2s2026-11-04 UTC: p95 3.9s2026-11-05 UTC: p95 3.9s
Oct 7Oct 21Nov 5

Check your own site while you wait on PlayStation Network

Watching an outage above does not tell you whether your own connection or site is also having a problem. Enter your own URL for one live check, right now, no signup. This checks the site you enter, not PlayStation Network. It cannot diagnose PlayStation Network's own systems.

What we measured, function by function

PlayStation Network answers on more than one surface, and they can fail apart. Each row is one surface, checked from the same regions. The verdict above follows the auth row, because that is the surface we treat as this service's own; a failure on any other row is a partial outage, not a full one.

  • WebUS-East: Checks passingUS-West: Checks passingEurope: Checks passingAsia-Pacific: Checks passingUS-Central: Awaiting dataCanada: Checks passingUK: Checks passingSoutheast Asia: Checks passingAustralia: Checks passingSouth America: Checks passing
  • AuthprimaryUS-East: Checks passingUS-West: Checks passingEurope: Checks passingAsia-Pacific: Checks passingUS-Central: Checks passingCanada: Checks passingUK: Checks passingSoutheast Asia: Checks passingAustralia: Checks passingSouth America: Checks passing
  • Online APIUS-East: Checks passingUS-West: Checks passingEurope: Checks passingAsia-Pacific: Checks passingUS-Central: Checks passingCanada: Checks passingUK: Checks passingSoutheast Asia: Checks passingAustralia: Checks passingSouth America: Checks passing
  • PlayStation StoreUS-East: Checks passingUS-West: Checks passingEurope: Checks passingAsia-Pacific: Checks passingUS-Central: Awaiting dataCanada: Checks passingUK: Checks passingSoutheast Asia: Checks passingAustralia: Checks passingSouth America: Checks passing
  • WebsiteUS-East: Checks passingUS-West: Checks passingEurope: Checks passingAsia-Pacific: Checks passingUS-Central: Checks passingCanada: Checks passingUK: Checks passingSoutheast Asia: Checks passingAustralia: Awaiting dataSouth America: Checks passing
What are you seeing? (optional)

No account needed, and we never store your IP address. Reports are counted separately from our own measurements and are always shown as unverified.

What our checks show, and what people reported

  • North America
    Checks passingUS-East, US-West, US-Central, Canada
    • US-East
      Checks passinglatency: 1116msstatus code: 400checked: Nov 5, 2026, 3:22 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur US-East probes reach PlayStation Network normally. We do not have enough reports from US-East to say anything about what people there are seeing.
    • US-West
      Checks passinglatency: 1455msstatus code: 400checked: Nov 5, 2026, 3:24 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur US-West probes reach PlayStation Network normally. We do not have enough reports from US-West to say anything about what people there are seeing.
    • US-Central
      Checks passinglatency: 871msstatus code: 400checked: Nov 5, 2026, 3:22 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur US-Central probes reach PlayStation Network normally. We do not have enough reports from US-Central to say anything about what people there are seeing.
    • Canada
      Checks passinglatency: 1185msstatus code: 400checked: Nov 5, 2026, 3:12 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Canada probes reach PlayStation Network normally. We do not have enough reports from Canada to say anything about what people there are seeing.
  • South America
    Checks passinglatency: 2675msstatus code: 400checked: Nov 5, 2026, 3:21 PM UTC
    0 people in the last 5 minutesNot enough reports to sayOur South America probes reach PlayStation Network normally. We do not have enough reports from South America to say anything about what people there are seeing.
  • Europe
    Checks passingEurope, UK
    • Europe
      Checks passinglatency: 1071msstatus code: 400checked: Nov 5, 2026, 3:20 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Europe probes reach PlayStation Network normally. We do not have enough reports from Europe to say anything about what people there are seeing.
    • UK
      Checks passinglatency: 887msstatus code: 400checked: Nov 5, 2026, 3:17 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur UK probes reach PlayStation Network normally. We do not have enough reports from UK to say anything about what people there are seeing.
  • Asia Pacific
    Checks passingAsia-Pacific, Southeast Asia, Australia
    • Asia-Pacific
      Checks passinglatency: 1859msstatus code: 400checked: Nov 5, 2026, 3:23 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Asia-Pacific probes reach PlayStation Network normally. We do not have enough reports from Asia-Pacific to say anything about what people there are seeing.
    • Southeast Asia
      Checks passinglatency: 1834msstatus code: 400checked: Nov 5, 2026, 3:17 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Southeast Asia probes reach PlayStation Network normally. We do not have enough reports from Southeast Asia to say anything about what people there are seeing.
    • Australia
      Checks passinglatency: 1986msstatus code: 400checked: Nov 5, 2026, 3:17 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Australia probes reach PlayStation Network normally. We do not have enough reports from Australia to say anything about what people there are seeing.

Somewhere else or not sure: 0 people in the last 5 minutes

These are unverified reports from people using PlayStation Network, counted separately from what our own probes measure. Anyone can file one, no account is needed, and the region on a report is chosen by the person filing it. We never open, extend or close an outage in our record based on report volume: only our own measurements do that. We started counting reports for PlayStation Network on November 2, 2026.

Recent probe events

No probe events on record yet for PlayStation Network.

check entries are our own probes' readings; declared entries are the vendor's. How this check works

We have been measuring PlayStation Network since August 8, 2026. We show nothing from before that date, and we never add an outage we did not observe ourselves, from any source.

Need this in writing? Generate an SLA evidence report for PlayStation Network covering any window you pick, with our check readings and PlayStation Network's own claim at the time, side by side.

Full check history for PlayStation Network: 90 days of check results by region, month-by-month uptime by our checks, and every probe event on record.

Put this badge in your README

PlayStation Network uptime by RealUptime's checksLive, from this page's own readings.
[![PlayStation Network uptime by RealUptime's checks](https://realuptime.io/outages/playstation-network/badge.svg?days=30)](https://realuptime.io/outages/playstation-network)
<a href="https://realuptime.io/outages/playstation-network"><img src="https://realuptime.io/outages/playstation-network/badge.svg?days=30" alt="PlayStation Network uptime by RealUptime's checks" height="20"></a>

Share of checks passed over 30 days; the window is printed on it. If our readings go stale it says stale, and if we have no readings it says so and shows no color. How the badge works.

To cite this page: RealUptime, "Is PlayStation Network down?", https://realuptime.io/outages/playstation-network. The readings change with every check, so give the date you read them.

How our checks compare with PlayStation Network's stated SLA

At or above your target

Our checks of PlayStation Network failed for none over the last 30 days, which is 100% uptime by our checks. A 99.9% target allows 43 minutes over that period.

Our checks show no gap in this period. That does not rule out one you saw.

These figures come from our own checks of one public endpoint per service. They are not the service's real uptime. This is computed from our own checks, not from PlayStation Network's SLA instrumentation. Their contract is normally measured against their own systems, with their own exclusions and a claim window, so their figure and ours will differ. Use this to start the conversation and ask for their number. It is not legal advice and it is not a determination of what you are owed.

What we check

primaryfunctional: auth surface
https://ca.account.sony.com/api/v1/ssocookie
secondary
https://status.playstation.com/en-us/
secondary
https://store.playstation.com/en-us/pages/latest
secondary
https://www.playstation.com/en-us/
secondary
https://web.np.playstation.com/api/graphql/v1/op

What our check can and cannot see

A pass means the service's servers answered our request with the error they give a request that carries no account or valid input. It does not show that sign-in works or that any real request succeeds.

Host checked: ca.account.sony.com

RealUptime is not affiliated with PlayStation Network; the name identifies what we checked, and nothing here speaks for PlayStation Network's own team. We send a single web request to PlayStation Network from 10 regions on our own schedule and time the response. We do not see inside PlayStation Network's systems, do not use an account or real transaction, and are not the same signal PlayStation Network's own team has access to. Treat this as one external data point, not a verdict. At least one endpoint we check for PlayStation Network is a real functional API call (marked “functional” above), not just a landing page, so a passing check there says an API answered, though it still does not show that every feature of the service works for you. Read the full methodology.