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Vendor reports no incidentWhat SmartThings reports

SmartThings reports no incident on its status page.

As of the last successful poll, 2026-11-05 14:33 UTC.

SmartThings's status page

Our regional reading

This is our own reading from outside, shown beside the vendor's statement. It is not counted as a separate outage.

Checks passingchecked 7 minutes ago

Our checks of SmartThings pass from all 4 regions we check.

As of Nov 5, 2026, 2:28 PM UTC, RealUptime's checks of SmartThings passed in all 4 regions that returned a reading.

Front-door and live API checks

Email me when SmartThings reports an incident on its status page, and again when it reports it resolved.

One email when it is reported and one when it is resolved, after you confirm the address. No account, no card.

This is SmartThings's own statement from its status page, with our regional reading beside it.

our check readinglive · checked Nov 5, 2026, 2:28 PM UTC
US-East915 msChecks passing
US-West1972 msChecks passing
Europe999 msChecks passing
Asia-Pacific1486 msChecks passing
their status pagetheir claim, not our reading

SmartThings reports: All systems operational (“All Systems Operational”)

from SmartThings's own status page, checked Nov 5, 2026, 2:26 PM UTC
SmartThings's own status page shows no incident, and our checks of SmartThings pass right now.

SmartThings's own component breakdown, as they publish it

  • Hubs, Devices, and AutomationsOperational
  • Hubs, Devices, and AutomationsOperational
  • Hubs, Devices, and AutomationsOperational
  • Mobile AppOperational
  • Mobile AppOperational
  • Mobile AppOperational
  • Developer ToolsOperational
  • Developer ToolsOperational
  • Developer ToolsOperational
  • Platform APIsOperational
  • Platform APIsOperational
  • Platform APIsOperational
  • SmartThings.comOperational
  • SmartThings.comOperational
  • SmartThings.comOperational

These are SmartThings's components, named and scored by SmartThings. We do not map them onto the functions we check above, because we have no way to know which of their components our checks touch. Two lists, side by side, neither one rewriting the other.

This is SmartThings's own claim about their service, shown separately from what we measured. We never change our own numbers based on what a vendor reports, and this reading never changes theirs. Read both.

SmartThings response time, by region

US-East
980msp95 · latest
2s1s0ms
US-East response time (p95) over the last 30 daysDaily 95th-percentile response time for US-East, scaled to a maximum of 2s. Days with no samples are not plotted, not shown as zero.2026-11-02 UTC: p95 1.2s2026-11-03 UTC: p95 1.3s2026-11-04 UTC: p95 1.5s2026-11-05 UTC: p95 980ms
Oct 7Oct 21Nov 5
US-West
2.0sp95 · latest
2.5s1.3s0ms
US-West response time (p95) over the last 30 daysDaily 95th-percentile response time for US-West, scaled to a maximum of 2.5s. Days with no samples are not plotted, not shown as zero.2026-11-02 UTC: p95 1.6s2026-11-03 UTC: p95 1.7s2026-11-04 UTC: p95 2.1s2026-11-05 UTC: p95 2.0s
Oct 7Oct 21Nov 5
Europe
2.1sp95 · latest
2.5s1.3s0ms
Europe response time (p95) over the last 30 daysDaily 95th-percentile response time for Europe, scaled to a maximum of 2.5s. Days with no samples are not plotted, not shown as zero.2026-11-02 UTC: p95 2.0s2026-11-03 UTC: p95 1.2s2026-11-04 UTC: p95 1.6s2026-11-05 UTC: p95 2.1s
Oct 7Oct 21Nov 5
Asia-Pacific
1.8sp95 · latest
5s2.5s0ms
Asia-Pacific response time (p95) over the last 30 daysDaily 95th-percentile response time for Asia-Pacific, scaled to a maximum of 5s. Days with no samples are not plotted, not shown as zero.2026-11-02 UTC: p95 3.6s2026-11-03 UTC: p95 2.8s2026-11-04 UTC: p95 2.3s2026-11-05 UTC: p95 1.8s
Oct 7Oct 21Nov 5

Check your own site while you wait on SmartThings

Watching an outage above does not tell you whether your own connection or site is also having a problem. Enter your own URL for one live check, right now, no signup. This checks the site you enter, not SmartThings. It cannot diagnose SmartThings's own systems.

What we measured, function by function

SmartThings answers on more than one surface, and they can fail apart. Each row is one surface, checked from the same regions. The verdict above follows the auth row, because that is the surface we treat as this service's own; a failure on any other row is a partial outage, not a full one.

  • WebUS-East: Checks passingUS-West: Checks passingEurope: Checks passingAsia-Pacific: Checks passingUS-Central: Not monitored from this regionCanada: Not monitored from this regionUK: Not monitored from this regionSoutheast Asia: Not monitored from this regionAustralia: Not monitored from this regionSouth America: Not monitored from this region
  • AuthprimaryUS-East: Checks passingUS-West: Checks passingEurope: Checks passingAsia-Pacific: Checks passingUS-Central: Not monitored from this regionCanada: Not monitored from this regionUK: Not monitored from this regionSoutheast Asia: Not monitored from this regionAustralia: Not monitored from this regionSouth America: Not monitored from this region
What are you seeing? (optional)

No account needed, and we never store your IP address. Reports are counted separately from our own measurements and are always shown as unverified.

What our checks show, and what people reported

  • North America
    Not monitored from this regionUS-East, US-West, US-Central, Canada
    • US-East
      Checks passinglatency: 915msstatus code: 401checked: Nov 5, 2026, 2:24 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur US-East probes reach SmartThings normally. We do not have enough reports from US-East to say anything about what people there are seeing.
    • US-West
      Checks passinglatency: 1972msstatus code: 401checked: Nov 5, 2026, 2:28 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur US-West probes reach SmartThings normally. We do not have enough reports from US-West to say anything about what people there are seeing.
    • US-Central
      Not monitored from this regionSmartThings is not monitored from this region.
      0 people in the last 5 minutesNot enough reports to say
    • Canada
      Not monitored from this regionSmartThings is not monitored from this region.
      0 people in the last 5 minutesNot enough reports to say
  • South America
    Not monitored from this regionSmartThings is not monitored from this region.
    0 people in the last 5 minutesNot enough reports to say
  • Europe
    Not monitored from this regionEurope, UK
    • Europe
      Checks passinglatency: 999msstatus code: 401checked: Nov 5, 2026, 2:25 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Europe probes reach SmartThings normally. We do not have enough reports from Europe to say anything about what people there are seeing.
    • UK
      Not monitored from this regionSmartThings is not monitored from this region.
      0 people in the last 5 minutesNot enough reports to say
  • Asia Pacific
    Not monitored from this regionAsia-Pacific, Southeast Asia, Australia
    • Asia-Pacific
      Checks passinglatency: 1486msstatus code: 401checked: Nov 5, 2026, 2:14 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Asia-Pacific probes reach SmartThings normally. We do not have enough reports from Asia-Pacific to say anything about what people there are seeing.
    • Southeast Asia
      Not monitored from this regionSmartThings is not monitored from this region.
      0 people in the last 5 minutesNot enough reports to say
    • Australia
      Not monitored from this regionSmartThings is not monitored from this region.
      0 people in the last 5 minutesNot enough reports to say

Somewhere else or not sure: 0 people in the last 5 minutes

These are unverified reports from people using SmartThings, counted separately from what our own probes measure. Anyone can file one, no account is needed, and the region on a report is chosen by the person filing it. We never open, extend or close an outage in our record based on report volume: only our own measurements do that. We have not received any reports for SmartThings yet, which is not evidence that nothing is wrong.

Recent probe events

SmartThings Platform Degraded Performance, 22h 47mdeclared on their status page2025-10-20
Matter Device Control and Onboarding Issues, 1mdeclared on their status page2023-08-22
SmartThings Platform Degraded Performance, 1096h 42mdeclared on their status page2023-06-01
SmartThings and Aeotec Cameras: Live streaming and clip recording degraded performance, 1h 26mdeclared on their status page2023-05-09
SmartThings Platform Degraded Performance, 34mdeclared on their status page2023-05-02
Issues with Hubs, Device Control and Automation Execution, 3h 3mdeclared on their status page2023-04-11
Disconnected Devices, 1mdeclared on their status page2023-04-05
Few of the Smart Lighting automations not working for today, 18h 18mdeclared on their status page2023-03-12

check entries are our own probes' readings; declared entries are the vendor's. How this check works

We have been measuring SmartThings since November 2, 2026. We show nothing from before that date, and we never add an outage we did not observe ourselves, from any source.

Need this in writing? Generate an SLA evidence report for SmartThings covering any window you pick, with our check readings and SmartThings's own claim at the time, side by side.

Full check history for SmartThings: 90 days of check results by region, month-by-month uptime by our checks, and every probe event on record.

Put this badge in your README

SmartThings uptime by RealUptime's checksLive, from this page's own readings.
[![SmartThings uptime by RealUptime's checks](https://realuptime.io/outages/smartthings/badge.svg?days=30)](https://realuptime.io/outages/smartthings)
<a href="https://realuptime.io/outages/smartthings"><img src="https://realuptime.io/outages/smartthings/badge.svg?days=30" alt="SmartThings uptime by RealUptime's checks" height="20"></a>

Share of checks passed over 30 days; the window is printed on it. If our readings go stale it says stale, and if we have no readings it says so and shows no color. How the badge works.

To cite this page: RealUptime, "Is SmartThings down?", https://realuptime.io/outages/smartthings. The readings change with every check, so give the date you read them.

What we check

primaryfunctional: auth surface
https://api.smartthings.com/v1/devices
secondary
https://www.samsung.com/us/smartthings/

What our check can and cannot see

A pass means the service's servers answered with the sign-in refusal they give any request that is not signed in. It does not show that sign-in works or that anything behind the sign-in wall responds.

Host checked: api.smartthings.com

RealUptime is not affiliated with SmartThings; the name identifies what we checked, and nothing here speaks for SmartThings's own team. We send a single web request to SmartThings from 4 regions on our own schedule and time the response. We do not see inside SmartThings's systems, do not use an account or real transaction, and are not the same signal SmartThings's own team has access to. Treat this as one external data point, not a verdict. At least one endpoint we check for SmartThings is a real functional API call (marked “functional” above), not just a landing page, so a passing check there says an API answered, though it still does not show that every feature of the service works for you. SmartThings operates in a limited set of regions, so we only check it from where it is actually available; we do not probe from a region we know it does not serve. We started monitoring this service on November 2, 2026 (3 of 14 days so far, 2386 of 500 checks). We show a full track record once we have enough continuous history. Check back soon, or monitor your own site continuously with RealUptime. Read the full methodology.