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Outage tracker / Vend

Is Vend down?

Short linkrlup.io/down/vend-hq

I'm having a problem

Vendor reports no incidentWhat Vend reports

Vend reports no incident on its status page.

As of the last successful poll, 2026-11-05 14:13 UTC.

Vend's status page

Our regional reading

This is our own reading from outside, shown beside the vendor's statement. It is not counted as a separate outage.

Checks passingchecked 1 minute ago

Our checks of Vend pass from all 4 regions we check.

As of Nov 5, 2026, 2:17 PM UTC, RealUptime's checks of Vend passed in all 4 regions that returned a reading.

Front-door checks

our check readinglive · checked Nov 5, 2026, 2:17 PM UTC
US-East1887 msChecks passing
US-West2692 msChecks passing
Europe2203 msChecks passing
Asia-Pacific4664 msChecks passing
their status pagetheir claim, not our reading

Vend reports: All systems operational (“All Systems Operational”)

from Vend's own status page, checked Nov 5, 2026, 1:08 PM UTC
Vend's own status page shows no incident, and our checks of Vend pass right now.

Vend's own component breakdown, as they publish it

  • AuthenticationOperational
  • BackOfficeOperational
  • DashboardOperational
  • Genesys API'sOperational
  • Lightspeed eCom (Europe)Operational
  • ManagerOperational
  • POSOperational
  • POSOperational
  • POSOperational
  • Phone SupportOperational
  • Retail POSOperational
  • Tee SheetsOperational
  • The Brand PlatformOperational
  • APIOperational
  • Back OfficeOperational
  • Back OfficeOperational
  • Chat SupportOperational
  • Hospitality IntegrationOperational
  • InterfaceOperational
  • Lightspeed PaymentsOperational
  • Lightspeed eCom (North America & Australia)Operational
  • MarketplaceOperational
  • POSOperational
  • Retail POSOperational
  • The Retail / Assortment toolOperational
  • API (incl. Online Orders)Operational
  • API'sOperational
  • Back Office - ReportingOperational
  • BackofficeOperational
  • Customer ManagementOperational
  • Email SupportOperational
  • Genesys Server'sOperational
  • House AccountsOperational
  • PaymentsOperational
  • Retail APIOperational
  • Retail IntegrationOperational
  • Standard ReportingOperational
  • APIOperational
  • APIOperational
  • API (incl. Online Orders)Operational
  • AnalyticsOperational
  • Business IntelligenceOperational
  • Gift Cards & Store CreditsOperational
  • Hosted Integration FeedsOperational
  • Lightspeed PaymentsOperational
  • PurchaseOperational
  • Help CentreOperational
  • Integrated PaymentsOperational
  • Mobile AppsOperational
  • Order AnywhereOperational
  • ProduceOperational
  • InsightsOperational
  • InventoryOperational
  • Partner APIOperational
  • PaymentsOperational
  • APIOperational
  • Lightspeed PaymentsOperational
  • PaymentsOperational
  • Advanced InsightsOperational
  • Lightspeed PaymentsOperational
  • ProductsOperational
  • InventoryOperational
  • Lightspeed LoyaltyOperational
  • Product pricingOperational
  • Lightspeed KioskOperational
  • PulseOperational
  • QuotesOperational
  • Lightspeed Bump Screen by Bump-ItOperational
  • ReportingOperational
  • ReservationsOperational
  • Ordering IntegrationsOperational
  • Retail POSOperational
  • TasksOperational
  • Payment IntegrationsOperational
  • Retail POS for iPadOSOperational
  • TempoOperational
  • Accounting IntegrationsOperational
  • Benchmarks & TrendsOperational
  • Sales HistoryOperational
  • KDSOperational
  • Service OrdersOperational
  • Support (Phone/Email/Live Chat)Operational
  • AI AssistantOperational
  • Lightspeedhq.com.au (Website)Operational
  • SetupOperational
  • Stock ControlOperational
  • WorkflowsOperational

These are Vend's components, named and scored by Vend. We do not map them onto the functions we check above, because we have no way to know which of their components our checks touch. Two lists, side by side, neither one rewriting the other.

This is Vend's own claim about their service, shown separately from what we measured. We never change our own numbers based on what a vendor reports, and this reading never changes theirs. Read both.

Vend response time, by region

US-East
3.3sp95 · latest
5s2.5s0ms
US-East response time (p95) over the last 30 daysDaily 95th-percentile response time for US-East, scaled to a maximum of 5s. Days with no samples are not plotted, not shown as zero.2026-11-02 UTC: p95 4.0s2026-11-03 UTC: p95 3.7s2026-11-04 UTC: p95 3.3s2026-11-05 UTC: p95 3.3s
Oct 7Oct 21Nov 5
US-West
3.5sp95 · latest
5s2.5s0ms
US-West response time (p95) over the last 30 daysDaily 95th-percentile response time for US-West, scaled to a maximum of 5s. Days with no samples are not plotted, not shown as zero.2026-11-02 UTC: p95 4.1s2026-11-03 UTC: p95 4.2s2026-11-04 UTC: p95 4.0s2026-11-05 UTC: p95 3.5s
Oct 7Oct 21Nov 5
Europe
2.5sp95 · latest
5s2.5s0ms
Europe response time (p95) over the last 30 daysDaily 95th-percentile response time for Europe, scaled to a maximum of 5s. Days with no samples are not plotted, not shown as zero.2026-11-02 UTC: p95 3.0s2026-11-03 UTC: p95 2.7s2026-11-04 UTC: p95 2.8s2026-11-05 UTC: p95 2.5s
Oct 7Oct 21Nov 5
Asia-Pacific
5.3sp95 · latest
10s5s0ms
Asia-Pacific response time (p95) over the last 30 daysDaily 95th-percentile response time for Asia-Pacific, scaled to a maximum of 10s. Days with no samples are not plotted, not shown as zero.2026-11-02 UTC: p95 7.4s2026-11-03 UTC: p95 4.7s2026-11-04 UTC: p95 5.1s2026-11-05 UTC: p95 5.3s
Oct 7Oct 21Nov 5

Check your own site while you wait on Vend

Watching an outage above does not tell you whether your own connection or site is also having a problem. Enter your own URL for one live check, right now, no signup. This checks the site you enter, not Vend. It cannot diagnose Vend's own systems.

Email me when Vend reports an incident on its status page, and again when it reports it resolved.

Get an email when Vend reports an incident

Email me when Vend reports an incident on its status page, and again when it reports it resolved. No account, no card.

Delivery channel

Double opt-in: nothing is sent until you click the link in the confirmation email. One email when it reports an incident, one when it reports it resolved, and a one-click unsubscribe in every one. We do not send anything else to this address.

This is Vend's own statement from its status page, with our regional reading beside it.

What are you seeing? (optional)

No account needed, and we never store your IP address. Reports are counted separately from our own measurements and are always shown as unverified.

What our checks show, and what people reported

  • North America
    Not monitored from this regionUS-East, US-West, US-Central, Canada
    • US-East
      Checks passinglatency: 1887msstatus code: 200checked: Nov 5, 2026, 2:08 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur US-East probes reach Vend normally. We do not have enough reports from US-East to say anything about what people there are seeing.
    • US-West
      Checks passinglatency: 2692msstatus code: 200checked: Nov 5, 2026, 2:14 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur US-West probes reach Vend normally. We do not have enough reports from US-West to say anything about what people there are seeing.
    • US-Central
      Not monitored from this regionVend is not monitored from this region.
      0 people in the last 5 minutesNot enough reports to say
    • Canada
      Not monitored from this regionVend is not monitored from this region.
      0 people in the last 5 minutesNot enough reports to say
  • South America
    Not monitored from this regionVend is not monitored from this region.
    0 people in the last 5 minutesNot enough reports to say
  • Europe
    Not monitored from this regionEurope, UK
    • Europe
      Checks passinglatency: 2203msstatus code: 200checked: Nov 5, 2026, 2:15 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Europe probes reach Vend normally. We do not have enough reports from Europe to say anything about what people there are seeing.
    • UK
      Not monitored from this regionVend is not monitored from this region.
      0 people in the last 5 minutesNot enough reports to say
  • Asia Pacific
    Not monitored from this regionAsia-Pacific, Southeast Asia, Australia
    • Asia-Pacific
      Checks passinglatency: 4664msstatus code: 200checked: Nov 5, 2026, 2:17 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Asia-Pacific probes reach Vend normally. We do not have enough reports from Asia-Pacific to say anything about what people there are seeing.
    • Southeast Asia
      Not monitored from this regionVend is not monitored from this region.
      0 people in the last 5 minutesNot enough reports to say
    • Australia
      Not monitored from this regionVend is not monitored from this region.
      0 people in the last 5 minutesNot enough reports to say

Somewhere else or not sure: 0 people in the last 5 minutes

These are unverified reports from people using Vend, counted separately from what our own probes measure. Anyone can file one, no account is needed, and the region on a report is chosen by the person filing it. We never open, extend or close an outage in our record based on report volume: only our own measurements do that. We have not received any reports for Vend yet, which is not evidence that nothing is wrong.

Recent probe events

Restaurant O-Series: Accounting Integration Delays, 141h 28mdeclared on their status page2026-10-28
Delayed Hospitality payout reporting, 5h 6mdeclared on their status page2026-10-26
Lightspeed Retail (R/C-Series) Latency or outage, 5h 3mdeclared on their status page2026-10-23
Slowness on C-Series webshops in Europe, 2h 12mdeclared on their status page2026-10-23
Statement on PHP vulnerabilities, 45h 18mdeclared on their status page2026-10-21
Restaurant O-Series: Brief API degradation, 1mdeclared on their status page2026-10-20
Delays - Sales history lag, 5h 26mdeclared on their status page2026-10-17
Store credit issue causing sale errors, 30mdeclared on their status page2026-10-16

check entries are our own probes' readings; declared entries are the vendor's. How this check works

We have been measuring Vend since November 2, 2026. We show nothing from before that date, and we never add an outage we did not observe ourselves, from any source.

Need this in writing? Generate an SLA evidence report for Vend covering any window you pick, with our check readings and Vend's own claim at the time, side by side.

Full check history for Vend: 90 days of check results by region, month-by-month uptime by our checks, and every probe event on record.

Monitor your own site the same way

This page shows what we see when we check this service, using the same ten regions, for a site you run. RealUptime Monitor watches your own servers from inside your network, and it starts free.

Start monitoring your own servers

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Put this badge in your README

Vend uptime by RealUptime's checksLive, from this page's own readings.
[![Vend uptime by RealUptime's checks](https://realuptime.io/outages/vend-hq/badge.svg?days=30)](https://realuptime.io/outages/vend-hq)
<a href="https://realuptime.io/outages/vend-hq"><img src="https://realuptime.io/outages/vend-hq/badge.svg?days=30" alt="Vend uptime by RealUptime's checks" height="20"></a>

Share of checks passed over 30 days; the window is printed on it. If our readings go stale it says stale, and if we have no readings it says so and shows no color. How the badge works.

To cite this page: RealUptime, "Is Vend down?", https://realuptime.io/outages/vend-hq. The readings change with every check, so give the date you read them.

What we check

primary
https://www.vendhq.com/

What our check can and cannot see

A pass means the service's public web page loaded and answered normally. It does not show that the product, the API or sign-in behind it works; a page can load from a cache while the product is down.

Host checked: www.vendhq.com

RealUptime is not affiliated with Vend; the name identifies what we checked, and nothing here speaks for Vend's own team. We send a single web request to Vend from 4 regions on our own schedule and time the response. We do not see inside Vend's systems, do not use an account or real transaction, and are not the same signal Vend's own team has access to. Treat this as one external data point, not a verdict. What we check for Vend is its front door only: a passing check means the endpoints above answered, not that the underlying product or account features work. Vend operates in a limited set of regions, so we only check it from where it is actually available; we do not probe from a region we know it does not serve. We started monitoring this service on November 2, 2026 (3 of 14 days so far, 1182 of 500 checks). We show a full track record once we have enough continuous history. Check back soon, or monitor your own site continuously with RealUptime. Read the full methodology.

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